1. Who we are
Scale Private Practice is a trading name used by Medical Education Systems Limited ("we", "us" or "our"). We provide marketing, strategy and business-development consultancy to medical professionals. For personal information collected through this website, Medical Education Systems Limited is the data controller.
Registered office:
71-75 Shelton Street, Covent Garden,
London, United Kingdom, WC2H 9JQ.
ICO registration reference: ZB683173.
For privacy requests, contact us through our contact page and clearly mark the enquiry "Privacy request".
Email: info@scaleprivatepractice.co.uk
2. What personal information we collect
When you contact us, we may receive your name, professional role or specialty, organisation, email address and any information you choose to include in your message.
If you become a client, we may also process business correspondence, service instructions, contractual information and billing records.
Our website or hosting provider may process limited technical information, such as IP addresses, browser details and access logs, for security and site operation.
Please do not send patient records, clinical images, health information or other confidential patient information through our enquiry form.
3. Why we use it and our lawful bases
- Responding to enquiries and discussing proposed services: legitimate interests in operating our business, or steps requested before entering into a contract.
- Providing services and administering client relationships: performance of a contract, where applicable, and legitimate interests for business contacts acting on behalf of organisations.
- Invoicing, accounting and legal compliance: compliance with legal obligations and, where relevant, legitimate interests.
- Website security and troubleshooting: legitimate interests in maintaining a safe and functioning website.
- Direct marketing: where permitted by applicable UK marketing rules, relying on consent or legitimate interests as appropriate. You can object to direct marketing at any time.
We do not use contact form submissions to make automated decisions that have legal or similarly significant effects on you.
4. Who receives information
We use Formspree to receive website form submissions. Formspree may process the information you submit on our behalf under its applicable terms and privacy arrangements.
We may also use website hosting, email, IT support, accounting or professional advisory providers where necessary. We do not sell your personal information.
5. International transfers
Some service providers, including form or email providers, may process data outside the UK. Where a restricted international transfer occurs, we will take steps required by UK data protection law, such as using an applicable adequacy regulation or approved contractual safeguards.
The specific arrangements depend on the providers and accounts we use.
6. How long we keep information
We keep information only for as long as reasonably necessary for the purposes described above, taking account of enquiries, contracts, legal requirements and potential disputes.
Enquiry messages that do not lead to a client relationship should be reviewed and deleted when no longer needed. Accounting and contractual records may need to be retained for longer under applicable law.
7. Your rights
Depending on the circumstances, you may have the right to access, correct or erase personal information, restrict or object to processing, receive certain information in a portable format, and withdraw consent where consent is the lawful basis.
To exercise your rights, contact us using the details above. We may need to verify your identity.
You can also complain to the Information Commissioner's Office (ICO) . We would appreciate the opportunity to address your concern first.
8. Security and links
We take reasonable organisational and technical steps to protect information, but no internet transmission is completely secure.
Our website may link to third-party sites whose privacy practices are their own.
9. Cookies
See our Cookie notice for information about cookies and similar technologies.
10. Updates
We may update this notice as our website, providers or practices change. The current version will be published here.
Last updated: 15 November 2026.